Customers can buy CarQuest parts online through CarQuest.com and through the online catalog website ShowMeTheParts.com. Some CarQuest stores offer online ordering with in-store pickup as of April 2015. Customers using ShowMeTheParts.com can place orders using various identifiers, such as their vehicle make and model or VIN, or vehicle part number.
Customers who use the CarQuest online order with in-store pickup service receive emails confirming their orders and notifying them when their orders are ready for pickup. To pick up the purchase, the customer must present a copy of the email, the credit card the customer used during the online checkout and photo identification. If the customer does not pick up the purchase within eight days of the online transaction, CarQuest cancels the order.