As of 2015, Volvo of the Triad serves the immediate areas of Greensboro, Charlotte, Raleigh, Burlington and Hickory, all of which are in North Carolina. The dealership specializes in the sale of new Volvo vehicles, but also carries an inventory of various brands of pre-owned vehicles.
Additionally, Volvo of the Triad offers its customers financing options to help fund their new vehicle purchase. Volvo of the Triad also operates a service and parts department where customers can schedule a routine service appointment or file a request for a specific spare part. The dealership also provides several online resources, including videos from Volvo and various model overviews.