As of 2015, the owners' manuals for popular Mercury models are available on the official Ford owners website, owners.Ford.com. Users can also view informative how-to videos, access an interactive troubleshooting guide or check available service coupons and offers on the website.
Click on the Sync and How-Tos tab located near the top of the website's home page. Select Owner Manuals under the Useful Links group on the drop-down menu that appears. Use the respective drop-down list to select the year of the car whose manual is of interest, set the make to Mercury, and then select the relevant model. Click on the Select This Vehicle button. Select the preferred owner's manual from the list that appears. The resource is either displayed on your browser or downloaded onto the computer's hard drive, depending on the browser settings.
The interactive troubleshooting guide is accessed by selecting Solution Finder under the Sync and How-Tos drop-down menu. Select the year and model of the preferred vehicle, and then follow the prompts that appear until you reach the question that best describes the vehicle's problem. Click on the question to view possible solutions.
To view available service coupons and offers, click on the Service and Maintenance tab, and select Service Coupons and Offers under the Get Deals group. Choose the preferred coupon from the list that appears, and click Print.