The website 411.com is a property of the Whitepages company and allows users to find out the names and contact information of individuals through a single piece of identifying information, such as a phone number. It uses publicly available data to compile its directory, in addition to specific business information from participating business owners.
When visiting 411.com, users have the ability to choose from several different search types, each of which requires different information to locate the appropriate profile. For example, the search requires a first and last name, along with a city and state or ZIP code, in order to view a phone number, address, age and known associates of a person. Similarly, the search only requires the user to enter a phone number to find out the identity of the number's owner. The "Business" and "Address" searches function in the same manner, with the search requiring a business's name or a street address.
All the information available through the site comes from public records and similar sources, meaning that there is only a relative degree of accuracy for each entry. Some entries may not reflect the most current information for each individual. While business information comes from the same sources, some businesses may pay to receiver current and detailed listings.