Individuals who need help with their Sony Vaio computers can get technical support through Sony's website or by calling Sony's technical support number at (888) 476-6938, as of 2014. The device usually needs to be within its warranty to get technical support through methods like phone support.
Sony's website offers technical support for Vaio devices through its online community forum where users can ask questions and get answers from other community members. By searching for their product's serial number, individuals can see frequently asked questions and download product manuals that address common device problems and provide some troubleshooting steps. Driver and software downloads are also available. For support issues that can't be addressed with the website's options, phone support is available.