The best way to contact Kindle customer support is through the Amazon.com website; an Amazon.com account is required. Amazon.com has a webpage called Amazon Device Support that has links for Kindle devices.Continue Reading
At the Amazon Device Support page, clicking on the thumbnail of the specific Kindle device opens the webpage Help & Customer Service. On the left of that page is a Contact Us button that takes customers to a page with options to contact the seller, KastarUSA, or Amazon.com through e-mail, phone or chat.
Users can access the Amazon Device Support page from a Web search engine or from Amazon.com's general customer-service page. The general support page has a drop-down menu for various Kindle products under Device Support, which is listed on the left under Recommended Topics.Learn more about Mobile