Vizio's website offers a wide variety of support options including troubleshooting articles, user manuals, videos and support contact information. Vizio offers phone, chat and email support in the event none of its support content can resolve customers' issues.
Vizio.com's support section is very user-friendly with troubleshooting articles and videos easy to access. Available video topics include how to connect a Vizio HDTV to the Internet and how to troubleshoot a remote control or sound bar. A search box lets users search for specific problem. If they can't find an answer in the support material, Vizio lets users email their issues directly to customer service. Users can also register their Vizio equipment in the support section of the Vizio website.