Q:

Does Verizon track lost cell phones?

A:

Quick Answer

Verizon tracks lost cell phones. Tracking requires subscribers to purchase Total Mobile Protection, a comprehensive mobile device protection service, and to download the Verizon Support & Protection app, which tracks, locates and locks cell phones upon request.

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Full Answer

Total Mobile Protection offers four key tracking features: locate, alarm, lock and erase. In case of a lost or misplaced cell phone, the app uses GPS to locate and position it on a map, and sounds an alarm that a device owner can follow to pinpoint its location. The app also locks lost phones remotely, preventing unauthorized users from accessing their contents. A last resort is to remotely erase the personal data contained in lost phones, such as photos, videos and contacts. Verizon offers Total Mobile Protection as a premium service that is renewable on a monthly basis.

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