Verizon Wireless no longer offers its Reverse Lookup service. It directs customers to use its White Pages phone number directory instead. There are alternatives online, however, including WhitePages.com and 411.com.
White Pages also offers a free app called Caller ID to identify calls and texts from unknown numbers. The app also can be used to block numbers and to add photos from social media to identified numbers. At 411, users are also able to search for people and perform reverse address searches.
Although Verizon discontinued Reverse Lookup, it does still offer features such as Call Block and Unlawful Call Center.