Q:

Does Verizon offer a telephone directory to its customers?

A:

Quick Answer

Verizon offers a directory that contains both business and government white pages, yellow pages and information pages. In an effort to keep up with advancing technology, Verizon has modified its delivery of directories to customers to be more environmentally friendly and responsive in today’s world.

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Full Answer

After 2011, Verizon excluded residential white pages listing. This is because a vast majority of the listings were not wanted. Verizon is adopting a more environment-friendly and customer-focused approach to distribution of the residential white pages. Customers will have the option to get Verizon white pages online, opt-out of a Verizon directory or get Verizon white pages by mail. This is in a bid to save thousands of tons of paper annually.

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