Q:

How do you know if Verizon FiOS is available in your community?

A:

Quick Answer

As of March 2015, Verizon has a page on its website that can help individuals determine if FiOS service is available. Verizon lists 20 cities where FiOS network coverage has been established to date.

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How do you know if  Verizon FiOS is available in your community?
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Full Answer

On Verizon's FiOS Availability page, users can look up the eligibility of a particular address for service by clicking on the Can I Get FiOS? button. Based on an entered street address or ZIP code, the search feature indicates whether FiOS is available for installation. The website provides a list of the available services for a particular address, such as Internet, television and phone options. The user can choose an individual option or bundle certain services together.

If for some reason the core FiOS service is not available at a particular address, the Verizon website may list alternative or standard services that are available at the address. For example, if a particular address is not eligible for FiOS TV because of the lack of proper wire installation in the local area, the site may show DIRECTV as an option for television service.

Calling Verizon FiOS's customer support line at 1-877-864-3713 is an alternative way to determine if a particular address falls within Verizon's current coverage map.

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