As of 2015, consumers who own a Verizon Jetpack Mobile Hotspot can view the device manual online for free anytime. Customers do not need to create a username or password to see the manual.
Customers can find the Verizon Jetpack Mobile Hotspot user guide on Verizon’s official website under the Support section. This guide is also downloadable in PDF format. To ensure they are looking at the correct model, consumers can input the exact name of the device in the search box. The site also displays a picture of the device to help shoppers determine if it is the correct model.