How Do You Use the Verizon Family Locator?


Quick Answer

Add the Family Locator service to your Verizon account, and download the Family Locator application on each phone associated with the account. Set up profiles to customize alerts using the Family Locator portal on your computer.

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Full Answer

Each phone on the Verizon account needs the Family Locator installed before you can track the phone. The app appears in the app store if the phone is compatible with the service. Sign in to Family Locator using your phone number and My Verizon password. Each family member needs a separate sign-in and password. Sign family members up for a My Verizon account if they don't already have one.

The program allows users to find the location of each phone at any time on an aerial photo or map, receive location alerts at regular intervals, or receive alerts when a family member arrives at a designated location. Once you tell the app to locate a phone, it takes about two minutes to get the location. The app gets to about 150 to 500 feet of the location when GPS is available. The phone must be turned on with the location services turned on for Family Locator to track the location. The family member receives a text message when you use the app to locate the phone.

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