Q:

What is the use of the MyMSK patient portal?

A:

Quick Answer

Patients can use the MyMSK patient portal to access information regarding their medical care at Memorial Sloan Kettering. The private, custom link also enables them to contact doctors, check appointments, manage billing and update contact details.

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Full Answer

Some of the information patients can review when they sign up for MyMSK include outpatient radiology reports, such as CT scans and PET scans, and more than 300 types of lab results. Individuals can print a copy of their Patient Treatment and Summary upon the completion of their active treatment. Another use of the MyMSK portal is for monitoring upcoming appointments and reviewing descriptions of appointments from the previous two years.

Patients can also use the portal to set reminder notifications for appointments, confirm doctor visits and reschedule appointments. Moreover, the MyMSK portal makes it easier for people to exchange messages with their doctors on less urgent topics, such as test results, prescription refills and precertification for prescription medicines. Patients may also contact other Memorial Sloan Kettering personnel to inquire about billing, patient representatives and clinical genetics.

Concerning billing, the MyMSK portal lets users access information about hospital and physician billing, their existing hospital balance, hospital statements and insurance authorization. The online platform also enables patients to change their contact and insurance details and to read helpful medical care materials provided by the Memorial Sloan Kettering Library.

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