Q:

How do you use appointment-setting software?

A:

Quick Answer

Use appointment-scheduling software to allow customers to reserve time with your company by installing the application on your website and configuring the options to create a new calendar or link it with an existing calendar. Some software also includes staff scheduling tools, options for integration with social media accounts and features for reminding customers about appointments.

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Full Answer

Each appointment-scheduling program includes its own unique configuration options and procedures; some use cloud computing to store data on remote servers while others require a local installation to manage data. In most cases, the service includes the basic installation instructions either through a special customer section of the site or through the assistance of a support technician. Once the software installation is complete, you may place the client-side scheduling tool on your site to allow customers access to the system, typically through a set of custom code or a special widget for certain content-management systems.

Each solution also includes options for creating a master calendar with which you track appointments, along with an interface for reviewing the calendar and making any necessary adjustments. A customer is typically able to view a sample blank calendar through which she may select the appropriate times or dates for which she wishes to reserve your business or services. Once she chooses the date, it marks the time in the master calendar if it is available.

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