Unlock a Net 10 SIM card by calling Net 10 and requesting to have the phone unlocked. The company's support staff uses a code to unlock the SIM card so the customer can use the phone with another carrier.
Customers must provide Net 10 with the IMEI/MEID serial number of the phone. Under Net 10 terms and conditions, only phones that were placed on sale on January 1, 2014 or later and have a history of at least 12 months of paid phone service are eligible to be unlocked. Net 10 does not unlock phones that have been reported stolen. According to the FCC, Net 10 may not charge a fee to have the phone unlocked as long as the terms and conditions are met. They may charge a fee if the person requesting to have the phone unlocked is not a current or former customer.
Military service members who receive deployment orders may have their phone unlocked even if they do not meet the minimum paid service time, states the FCC.
Once Net 10 unlocks a phone, the phone's warranty is void and the customer releases the manufacturer of the phone from all liability. An unlocked phone from Net 10 may not be compatible on all other phone carriers. Different carriers use different network technologies that may not work with the SIM card in Net 10 phones.