A free account with JibJab provides access to a limited collection of eCards and music videos that users can customize, view and share, but not download. Some categories feature promotions with free cards at certain times of the year.
Users with free JibJac accounts can pay $4.99 to download a music video or eCard, while premium members can download content for $1.99, as of 2015. In addition to being able to customize, view and share all eCards and music videos available on JibJab's database, premium members can track cards that have been sent and schedule when they are to be sent out. Premium memberships charge users one annual fee of $18 and there is no option for monthly billing. The fee paid by premium members helps to keep the website ad free.
Due to some of the adult content available for access, registration for a free or premium JibJab account requires users be 18 years of age or older to be approved for an account. If a minor attempts to register, or if an adult accidentally inputs the wrong year of birth, the Internet browser denies the request and locks out further registration attempts for a period of 24 hours.