Q:

Is the TVFCU Online24 system secure?

A:

Quick Answer

The Tennessee Valley Federal Credit Union Online24 system is secured using encryption and an intelligent authentication system. When customers transmit data, all information in encrypted using a 128-bit encryption algorithm.

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Full Answer

If Online24 intelligent authentication system does not recognize the computer the customer is using to login, it requires the customer to successfully answer security questions.

The system locks the account if incorrect information is entered multiple times. The customer must then call the credit union to verify his identity to have the information reset. TVFCU employees do not have access to customer passwords. .

The site's framework meets or exceeds all minimum security standards established by Federal Financial Institutions Examination Council. Other security measures include virus scanning, network security and monitoring and session cookies.

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