Troubleshooting tips for an LG phone include turning it off for a minute and then powering it back on, removing the battery and memory card for three minutes, or doing a factory reset. A factory reset should be the last resort, as it erases all data in the phone.
Shutting off an LG phone for one minute helps clear the random onboard memory and usually fixes minor software problems. If this troubleshooting method doesn’t work, the issue is likely related to a bad application or too much memory usage.
Reset the battery by opening the phone, removing the battery and pulling out the storage card. Leave the device for three minutes to clear the random access memory. Next, insert the battery, but do not insert the memory card yet. Put the memory card back if the device starts working properly after the battery reset.
When doing a factory reset, a person should back up the phone’s data to a storage card to avoid losing essential data. The next step is to go to Settings, Advanced, Setup and Restore Factory Default. They must then confirm the factory reset procedure by pressing Yes. The next step is to wait for the phone to reset up to three times and to load factory defaults. If the factory reset doesn’t solve the problem, the device should be sent to the manufacturer for professional repair.