Microsoft offers online training for Microsoft Dynamics GP software in the form of free online courses, user documentation and an extensive knowledge database. The content is completely free to access as of 2015, although Microsoft and CustomerSource accounts are necessary for some features.
The online courses cover 21 individual topics, some of which are eConnect, payroll, integration manager, human resources, fixed assets and business intelligence. Users need to log in into the website with Microsoft CustomerSource accounts to access the course contents.
Consisting of detailed information on 154 topics, the user documentation provides step-by-step instructions in areas such as setting up and calculating a minimum wage, formatting decimals in a Smartlist Builder report and recording test cases. While a majority of the topics do not restrict user access, few topics require the user to login with Microsoft CustomerSource accounts.
The knowledge database has a grand total of 907 pages, all of which require a Microsoft CustomerSource account to access. Some of the topics in the knowledge base are handling error messages, hotfix rollouts and disparities in calculations.
Customers can acquire CustomerSource accounts for free when they purchase Microsoft Dynamics GP. CustomerSource accounts are linked to Microsoft accounts. As such, users must first sign up for free Microsoft accounts.