The Toshiba website offers troubleshooting information for its televisions. Users can access this information by navigating to the Support section of the website and choosing the television model for which they seek the troubleshooting information.
On the Toshiba home page, users should first click on the Support link available at the bottom of the page. On this page, users need to click on the Start Troubleshooting link, available under Troubleshooting Assistant. On the next page, they should click on Continue under Televisions. The next page prompts the user to select the type of TV. Once selected, the page presents a list of symptoms causing issues with the TV. Customers need to identify the symptom from the list and answer questions posed by the troubleshooting assistant to determine how to solve the issue.