Some topics on the Groupon FAQ page include refund issues, shipping, canceling an order, and online chat options. The topics further fall into different subcategories such as signing in, buying, using a Groupon for reservations, and tracking. To find an answer to a specific question, click on its category from the options on the FAQ page.
The Groupon FAQ page provides step-by-step answers for each question or topic addressed under a specific category. It also displays screen shots of the required steps to help site visitors understand how to execute a particular task. For example, to learn how to schedule an appointment on the website, click on the Scheduling an Appointment category. The next page displays a list of common questions asked under that specific category. If you do not find the exact topic you need, type it into the search box at the middle of the page, and then click the Go button to view more search results.
Alternatively, click on the Help Wizard button located next to the FAQ button, type a topic into the provided search box, and then click Continue. The new page displays a list of suggested links that further expound on the provided topic.