The top five mobile phone companies are Verizon, coming in at number one, T-mobile at number two, followed by Sprint and AT&T at three and four, respectively, and Cricket Wireless at number five, as of 2015, according to Top Ten Reviews. Verizon receives an overall user rating of 8 out of 10, with categories such as coverage and quality, pricing and fees, and customer support as factors.
T-mobile receives an overall customer rating of 7.85 out of 10, states Top Ten Reviews. While Verizon ranks highest in coverage and quality, T-mobile ranks highest in plan features, pricing and fees, and help and support. Verizon also receives high ratings in device selection.
Sprint receives a rating of 7.75 out of 10, and AT&T receives a 7.6 out of 10 customer rating. Customers rank Cricket Wireless with the best value in pricing and fees, with an overall ranking of 7.2. Sprint receives the highest customer satisfaction rankings in plan features.
Companies such as U.S. Cellular, Ting, Consumer Cellular, Boost Mobile and MetroPCS round out the top 10 mobile phone carriers for 2015, according to Top Ten Reviews. Throughout the year, Top Ten Reviews analyzes cell phone carrier data and takes stock of current industry standards to evaluate the top carriers.