Highly recommended and easy-to-use Web-based tools for creating product feedback surveys include Survey Monkey, Typeform, Google Forms, Zoho Survey, Client Heartbeat, Survey Gizmo and Survey Planet. The results from product feedback surveys provide valuable insight for businesses to develop future marketing strategies.
Companies use product feedback surveys to monitor changes in their customers' attitudes towards a particular product. Online tools for creating this type of survey are vital in reaching out to a sample population of the actual users of the product.
Google Forms is a free software, while Client Heartbeat is only available for a range of prices depending on the type of subscription. The rest offer free and paid versions of their products. Aside from obtaining product feedback from customers, these tools are also used in creating surveys to measure client satisfaction, carry out market research and obtain customer service feedback.