The toll free number for Verizon Wireless Customer Service is 1-800-922-0204. However, a caller is looking for the toll free number for Verizon's Prepaid Customer Service, it is 1-888-294-6804.
The standard Verizon Wireless customer service line is available Monday to Sunday from 6:00 a.m. until 11:00 p.m. Once connected, the caller must enter the phone number he is calling about, and the system will connect him with a representative.
The prepaid customer service line is available 24 hours a day and 7 days a week. When connected, callers must press 1 for English, and then enter the phone number they are calling about to be transferred to a representative. Verizon Wireless also offers the number to its consumer sales department, which is 1-800-256-4646. Once the automated system answers, it will then provide a list of prompts to choose from depending on what the specific sales question or issue is.