Some tips for using auction websites include reviewing auction policies, saving receipts, thoroughly reading product descriptions, checking seller feedback and reporting any problems immediately. For most users, online auction sites are fun and convenient; however, misunderstandings and fraud can easily ruin the experience.
First read the site's policies. Reputable auction sites have rules that users must follow. Understanding them before agreeing to the terms helps keep you from getting barred from the site or stuck with items you don't want.
Always save your transaction receipts by printing them out or pasting them into a special file. If a dispute arises, you need information regarding bidding prices, date, time and confirmation of payment.
Fully understand what you're buying and what condition it's in before placing a bid. Read the entire product description, and contact the seller with any questions. Motivated sellers respond quickly.
Read the feedback left by others, although there may be no feedback available if you're dealing with a first-time seller. This doesn't mean you're likely to have a bad experience but rather that you should proceed with caution. Be wary of sellers with poor feedback and multiple complaints.
If you experience problems, report them right away. Reputable auction sites try to resolve your problem, provided you don't wait too long.