The process of troubleshooting Windows DVD Maker typically involves restoring the settings to their default values and restarting the program, whereas compatibility issues warrant selecting the appropriate formats and media type prior to burning content onto a DVD. In case the program stops responding after adding a video, a common solution includes disabling video filters one at a time until the problem is solved.
To restore settings to their default values, start Windows DVD Maker, click on Choose Photos and Videos, click on the Options link, and open the Compatibility tab. Click on the Restore All Defaults button, and click OK to close the DVD Options dialog box. To disable video filters, clear the check box next to the desired filters, and click OK. This should solve problems related to distorted audio and video playback.
If the program can’t complete the burning process, consult the documentation that came with your DVD drive to ascertain which media types it supports, and then select the DVD+R or DVD-R option accordingly before initiating the burning process. If media players can’t reproduce video content from a DVD created with Windows DVD Maker, access the DVD Options dialog box, open the DVD-Video tab, and select the NTSC or PAL option as necessary in the Video Format section. Select the Slow or Medium burning speed option in Windows DVD Maker in case your DVD burner fails to finalize the burning process.