To install AT&T U-Verse, read the instructions on the self-installation kit and understand them fully before starting the installation process. Make sure you have your four-digit passcode and account number with you, as you need both to complete the installation. The passcode is the number you selected when you purchased your U-Verse service.
To install AT&T U-Verse Internet, review the self-install guide to understand the installation process. The guide is usually included in the self-installation kit, which also contains all the connections and equipment needed to install Internet. You can also download the guide on the AT&T website. To access support documents online, you need your part number. You can find your part number in the printed guide, and it usually begins with "ATT."
The voice service becomes active on your installation date, and you should not try and install it earlier. When installing U-Verse, make sure your wireless gateway or modem is close to a telephone jack. The Internet service becomes active at around 2 p.m. on the activation date.
If you have subscribed to other AT&T services, you are going to experience interruptions on your phone and Internet service on the activation date. However, normal services resume after you complete the installation process. To ensure you do not experience any gaps in services, it is advisable to complete your installation before cancelling any old services.