As of 2015, Time Warner DVR manuals are available online and for free download at TimeWarnerCable.com. Time Warner provides user manuals for several brands and models of DVR devices, including Cisco, Arris, Motorola and Samsung.
Once on the Time Warner home page, click on the Support menu option. Choose the Equipment Manuals category and then expand the TV Cable Boxes menu to view equipment manuals by model or brand. Click on the User Guide link to download or view the manual. All manuals are available in PDF format. Time Warner only posts manuals for DVR devices it leases to its customers.