Full-service Time Warner Cable branches are located close to all major metropolitan areas such as Raleigh, Fayetteville, Charlotte and Greensboro, North Carolina. Several sales-only Time Warner Cable kiosks are also located in major metropolitan areas.
Time Warner Cable's full-service branches offer a wide variety of options and are able to accommodate any customer service need. Branches offer a demonstration center, guidance on how to install equipment and a payment center. Customers can also exchange or return equipment at these locations. Branches accept payments in the form of cash, check or credit card. Full service branches are located at 2505 Atlantic Avenue, Suite 101 in Raleigh, 6202 Raeford Road in Fayetteville, 1813 Spring Garden Street in Greensboro and 2222 South Boulevard in Charlotte.
Sales-only kiosks offer customers many fewer options than full service branches. Many kiosks have a payment center that accepts cash, check or credit card payments. However, not all kiosks accept all forms of payment. Some kiosks allow customers to exchange equipment, but none allow equipment returns. Several sales kiosks also offer demonstration centers or guidance on how to install equipment. Sales kiosks are located at 4325 Glenwood Avenue in Raleigh and at 419 Cross Creek Mall in Fayetteville.