Pinging an IP to test the TCP/IP configuration requires access to the command prompt, a basic level of technical skills and the network adapter to not be set to a media disconnect state. Since the ping command uses Internet Control Message Protocol (ICMP) echo request, there are some cases where the firewall, router or other security devices installed on the computer or network could prevent certain traffic on the network.
The steps below demonstrate how to ping an IP using the command prompt feature.
- Open the command prompt
- Test the adapter
- Ping the IP
Click "Start," "All Programs" and then "Accessories." Click "Command Prompt."
At the Command Prompt, type ipconfig. In the ipconfig settings, check that the adapter is not set in a media disconnected state. If it is, take it out of that state and continue the pinging process.
At the command prompt, type "ping 127.0.0.1." to ping the loopback address. Then ping the IP address of the computer and the default gateway. Check that the gateway IP address is correct and the remote host is operational if the ping process does not work. Ping the IP address of the remote host and then the IP address of the DNS server. If any of the ping commands fail, check that the addresses are correct and that the remote host, gateway routers and DNS servers are operational.