As of 2015, customers in the United States and Canada can contact Amazon customer support representatives 24 hours a day, seven days a week by calling 866-216-1072. Amazon offers Spanish phone support at 866-749-7538 and international support at 206-266-2992.
Customers can also receive assistance by clicking on the Help tab at Amazon.com. The Help page provides answers to many of the most frequently asked questions, and it also provides links for customers to contact Amazon via online chat or email.
Amazon topped the 24/7 Wall St. Customer Service Hall of Fame list in 2014 for the fifth consecutive year for providing excellent customer service.