Get AT&T MicroCell support by using the help articles and videos on AT&T's website, posting in the community forums, or contacting the company directly. Customers can reach the company by phone or online chat.
The help section for the MicroCell offers user manuals, quick start guides, video tutorials, a how-to-center and a troubleshoot tool. Click User Manual or Quick Start Guide under the version of MicroCell you use to download either document. Both are in PDF format and require a PDF reader.
Click Set-up Video to watch an annotated animation that explains how to set the modem up. The how-to-center includes supports articles and offers a search tool to make it easier to find the solution to your inquiry. Click Troubleshoot And Resolve Tool, and then use the drop-down menus to select MicroCell to access step-by-step troubleshooting tutorials.
Alternatively, you can consult other customers. To do so, click Join The Community Forums on the contact information page, and then click Ask A Question. Type in the issue, indicate a forum subcategory from the drop-down menus, and click Post.
If the problem persists, contact AT&T directly. Hover your cursor over the Support tab on the banner at the top, and click Contact Us. Then indicate your state to see the support numbers that respond to calls from your area. Alternatively, click the blue Chat Now button to chat with an AT&T customer representative.