As of 2015, Sweetwater's online music store offers a selection of musical instruments, recording equipment, computer products, stage equipment, accessories and Apple products among its product selection. Some of the musical instruments it stocks include guitars, drums, basses and keyboards. There is also equipment available for disk jockeys.
Sweetwater's website features tools for finding cables and cases for musical equipment, and it has a gallery where users can look at guitars. There's also a section dedicated to technical support, news and deals. Customers can find financing options, sign up to receive weekly emails or request a product catalog on the website. There is also a brick-and-mortar retail store in Fort Wayne, Indiana.