Q:

How do you find support services for Iomega products?

A:

Quick Answer

LenovoEMC offers support for Iomega products and devices. Contact LenovoEMC customer support via phone, one-on-one web-based chat or email. Some support options are not available for all products and devices.

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Full Answer

For North America as of 2015, the live chat hours are Monday through Friday from 7 a.m. to 8 p.m. Mountain time and the call center hours are Monday through Friday from 9 a.m. to 10 p.m. Eastern time. However, the hours of operation are subject to change without notice. Additionally, there are FAQs, tutorials and support forums on the LenovoEMC website, lenovo-na-en.com. These self-help options may be a faster way to get answers to common questions, such as installation or driver support issues. The site also offers online versions of the user manuals and quick-installation guides.

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