StubHub is safe to use because of the organization's FanProtect 100-percent guarantee. According to StubHub, the company backs every order that is made on its site to protect both buyers and sellers.
StubHub's FanProtect guarantee offers protection to both buyers and sellers to help ensure a smooth transaction. Buyers are guaranteed to receive their tickets before the event, and the tickets are guaranteed to be valid. Buyers receive replacement tickets or a refund if for some reason the tickets are not delivered on time or if they are fraudulent; furthermore, buyers receive a refund if the event is cancelled and not rescheduled. Sellers get to list their tickets for free and sell at the price they want. Buyers and sellers do not deal with each other directly; StubHub handles all customer service issues.