To stop printing when using a printer connected to a Windows PC, go to Start on the Windows taskbar, select Devices and Printers, right-click on the specific printer and then select See What’s Printing. Select the specific print job from the queue before right-clicking on it and selecting Cancel.
Alternatively, to cancel all items in the printing queue, click Start, and open the Control Panel. Then, click on Hardware and Sound. Select Printers, and double-click on the printer in use. On the Printer menu, select Cancel All Documents.
If the printer does not stop printing, remove the printing paper from the paper feeder of the printer. Turn off the printer, and disconnect it from the power outlet. Then, restart the computer. After waiting a few seconds, reconnect the printer to the power outlet, and turn the computer back on. Open the Control Panel, and go to Hardware and Sound. Then, double-click on the specific printer from the provided list. The printing queue should be empty after restarting the computer.
To cancel all printing jobs on the computer, you must have permission to manage different documents on the printer. To view your printer permissions, right-click on the printer, and select Properties. Open the Security tab, and then click on your username. For shared computers and printers, the administrator controls the printer permissions.