As of June 2015, Verizon's Lifelife discount program is available in Connecticut, Delaware, Florida, Massachusetts and Maryland. It is also offered to those living in North Carolina, New Jersey, New York, Pennsylvania and Rhode Island. Additional states include Virginia, California and Texas. Lifelife assistance also covers the District of Columbia.
Verizon's Lifeline discount program offers phone and phone plan discounts to qualified low-income customers. Downloadable PDF applications and service details for each state are available in English and Spanish on Verizon's website. If deemed eligible, Lifeline customers receive reduced rates on their monthly bills, and some states also offer discounts on installation fees. The eligibility requirements for the Lifelife discount programs vary depending on the state in which the applicant lives, but most states take the total household income and any unearned income into account. Applicants must provide documentation along with their applications in order to be considered for the program.
Verizon only allows one discount per household, and the program can be used for landline or wireless services. Additionally, one household can use Lifeline through one phone plan provider only. Verizon warns that any applicants who knowingly submit false information may be legally punished or barred from the program. Verizon also provides technical support to assist customers in navigating the program and receiving their discounts.