Q:

Does Sprint offer phone repair service?

A:

Quick Answer

Sprint offers phone repair service, and Sprint technicians evaluate the phone for in-store repair. Customers bring phones to in-store repair centers for repairs such as replacing an antenna, and technicians complete repairs within 24 hours. The cost of repairs depend on whether Total Equipment Protection covers the phone.

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Full Answer

Total Equipment Protection covers the first two repairs or exchanges at no cost. For each additional transaction within 12 months, a $25 service charge per transaction applies, as of 2015. In addition, in some cases a $75 fee to repair or replace phones without Total Equipment Protection applies. Higher fees apply to iPhones with no equipment coverage. A turnaround time of three business days exists for phones not repairable by Sprint.

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