As of 2015, customers can sign in to Optimum.net by entering their Optimum ID and password into the provided box on the Optimum Sign In portion of the website. Customers who do not have an Optimum ID can create one by clicking the provided link on the page.
The Optimum Sign In box is also provided on the main page of Optimum.net. An Optimum ID account allows customers to check both their email and voicemail. The account can also be used to pay any outstanding Optimum bills and view current TV listings on channels that are part of an Optimum account subscription.
Optimum provides a variety of TV and connectivity services, including telephone and Internet subscriptions. Some of the phone services that are offered by Optimum include international calling, call forwarding, blocking of unwanted calls, call history and directory listing. The company also provides various Internet services, including Wi-Fi hot spots, email, Web hosting, Internet routers and the Optimum App.
Customers can use Optimum.net to look for support regarding their products or service subscriptions, including product tutorials, device connection and help with finding Optimum store locations. Optimum.net also provides links to various sites affiliated with the company, such as News12, Newsday and NewsdayHomes.