Sign in to your Hotmail account using your username and password on the Outlook website. Microsoft discontinued its Hotmail service in 2013 and automatically upgraded all users to Outlook. If you have trouble logging in to your account, contact customer support, or use Microsoft's troubleshooting guide on the Outlook help page.Continue Reading
Type the Outlook URL address in your Web browser, and press Enter. If you try to visit the Hotmail page, Microsoft automatically redirects your request to the Outlook sign-in page. This redirect also occurs for users who have a Microsoft Live email account.
Type in your Hotmail email address and your password in the correct spaces, and press Enter. Outlook should open and contain all of your Hotmail information. If you cannot log in using your Hotmail information, click Forgot Password, and enter your information. Otherwise, contact Microsoft for support.
Check the left pane upon logging in for the Inbox and any other folders you created in Hotmail. Microsoft automatically transfers all of your previous Hotmail information to Outlook for your convenience. After checking your email, click your user name at the top-right corner of the screen, and click Sign Out.
As of May 2013, you can only create an Outlook account. Microsoft discontinued Hotmail and migrated all Hotmail and Windows Live email accounts over to the new service. Outlook offers the same features as Hotmail and Windows Live and provides a way to access your email in your Web browser or through a mobile application.Full Answer >
A user may have trouble signing into a Hotmail account because of an incorrect password, a problem on Microsoft's end or a hacked account. It is important to note that Hotmail accounts have now been replaced by Microsoft Live accounts. Also, Microsoft passwords are case sensitive, and the caps lock button being pressed may cause an incorrect password notification.Full Answer >
The best way to reset a Hotmail or Live.com password without the secret answer is to go to the account and have a code sent to the account carrier's phone or request a reset link via an alternative email account. Once the reset link has been sent or the code has been sent to the phone, simply enter it into the space provided and regain access to the account.Full Answer >
If a user is having trouble signing into an MSN account, the validity of the user's password should first be checked and the user should check to ensure that his Caps Lock is not on. It is important to note that as of 2012, MSN Hotmail is no longer in use and all Hotmail email accounts have been switched over to MSN Outlook at Live.com. Users who have missed the changeover may need to update their accounts.Full Answer >