If you are not able to activate a DirecTV receiver, call DirecTV customer service for certified technical support. The customer service phone number for DirecTV is 1-800-531-5000, as of 2015.
DirecTV technical support via phone is available 24 hours a day and seven days a week, as of 2015. General support is available from 8-1 a.m. Eastern Standard Time seven days a week. DirecTV offers a phone line for hearing-impaired customers. This number is 1-800-779-4388, and compatible equipment is required. Call 1-800-531-5000 if using a Telecommunication Relay Service.
DirecTV also offers support via email and online chat. Questions sent by email are returned within 24 hours, and experts are available to answer questions via online chat at DirecTV.com.
Based in El Segundo, California, DirecTV is a digital satellite television service. This service is offered in the United States, Latin America and the Caribbean. Dish Network is a primary competitor of DirecTV.
In addition to television, DirectTV provides satellite radio and private video services. Different program packages are available for DirecTV subscribers. Each program may cost an additional monthly fee. Subscribers can order pay-per-view and on-demand movies and events. Protection plans, additional receivers and HD channels are also available for customers.