Q:

What services are available on the My Verizon website?

A:

Quick Answer

Services provided on the My Verizon website include platforms for customers to manage their accounts, pay their bills and change their data or minute allowance on their plans. Other services include mobile device upgrades.

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Full Answer

My Verizon is an Internet-based portal that lets Verizon customers manage their Verizon accounts from their computer or their mobile devices. If a customer is registered as the account owner or the account manager, My Verizon allows him to change addresses, change plan features, activate new devices, assign account managers, block and unblock services, change mobile numbers, suspend or reconnect his services.

The benefits of using My Verizon are that it allows customers to access their account information when it's most convenient for them, and it's a free service that is available to Verizon customers anytime, anywhere.

Access to My Verizon features does depend on the account role to which the user has been assigned. Account owners have full access to all account information, while account managers have access to all account information but cannot assign account managers or change the billing system password. An account member only has access to the information that pertains to his own line of service. To register for My Verizon, users can go to the My Verizon registration page, enter their 10-digit mobile number and follow the prompts from there.

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