The services available on MyWirelessClaim.com include equipment protection for mobile phones. Users who have paid for an equipment protection plan can log into the company's website and file or manage a claim.
Customers can select from a number of different equipment plan options. The standard plan offers customers coverage if the phone is lost or stolen, as well as coverage for accidental damage and smart features. The preferred plan offers customers an option to locate the phone, lock it and wipe it. The preferred plan also offers anti-malware protection. The standard plan for data-connect devices and feature phones is the same as the standard plan for smart phones, minus the smart features.
When a customer has a plan through Assurant Solutions, the owner of MyWirelessClaim.com, she can log into her account at the website and manage her plan. Customers can look up how much their deductibles are, file a claim or track a claim. Customers can find out information on how to return a phone for repair, including detailed instructions for packing the phone and how to print a mailing address label. Customers also have access to detailed information regarding the claims process: how it works, how long it takes and what to expect as they move through the claims process.