The number for Time Warner Customer Support is 1-800-892-4357. Users can also get support by typing a question to the Virtual Agent, chat or by browsing through the frequently asked questions section on Time Warner's website.
Amy, the Time Warner Virtual Agent, is a sophisticated search engine that accepts input in the form of questions and then responds in plain language, directing users to relevant articles for further information. Users who prefer to speak to a customer service representative can ask questions in live chat. Time Warner also offers answers to frequently asked questions, community forums and how-to videos for further support and information.