Samsung's website does offer troubleshooting tips for Galaxy tablets. To find troubleshooting tips, visit the Samsung support site and search for the tablet for which support is required. To view a list of all tablets for which support is available, select Galaxy Tab under Phone & Tablet.
Selecting a specific Galaxy tablet from the list of products displays basic product information at a glance. The Manuals & Downloads section provides product documentation, while the Answers section of the page provides answers to the most common user questions. Specific topics for which troubleshooting and assistance is required are listed at the bottom of product page.