Roku offers online troubleshooting advice for its products through its official website. The advice can be found specifically at the Support section of Roku.com, and by scrolling down the troubleshooting section.
The troubleshooting section is split into several smaller sub-categories that deal with everything from component issues to account problems. The troubleshooting sections also make use of special how-to instructional videos.
Other parts of the Support section of the Roku website include information pertaining to warranties and product information. There is also a special section titled "What To Know Before You Buy," which allows a consumer to research a product and company prior to making any purchases.