Reviews of the Sony 4k Ultra HD media player on Sony.com are mixed. While some reviewers are pleased with its picture clarity, others complain of connectivity issues, compatibility issues, a lack of available 4k movies and the player's high price.
One reviewer on Sony.com notes that his Vizio 4k television would not play sound when connected to the media player, despite claims that it was compatible with any 4k television. Another complains that the device is only sporadically able to connect to Sony's 4k server, rendering it useless for days at a time. Others report poor sound quality when downloading, slow download speeds, outdated hardware interfaces and high prices for 4k movies through the Sony marketplace.
More positive reviews praise the media player's picture quality, easy setup and storage capacity. However, reviewers across the board complain about the small amount of 4k movies available through the player, with many criticizing the lack of support for Amazon Prime and several other prominent 4k streaming services. One reviewer remarks that the device in its current state isn't worth the $500 price tag, and that most users would be better served by using the 4k upscaling feature already included in most 4k televisions.