Q:

What do reviews say about AbeBooks?

A:

Quick Answer

Customer reviews of the AbeBooks bookstore are generally negative. Reviews from customers on Yelp.com and TrustPilot.com are critical both for the AbeBooks website and physical locations of the company.

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Full Answer

Reviewers are critical about what they repeatedly refer to as misleading business practices. Customers cited examples such as AbeBooks claiming to ship a product when it was out of stock, overstating the condition of used books and refusing to honor refund requests. These types of complaints are the main cause for the low review scores of AbeBooks and is why AbeBooks.com has a 3.9/5 star rating on TrustPilot.com and a 2.5/5 star rating on Yelp.com.

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