Reviews for Neat's scanners and software are generally positive on PCMag.com and Amazon.com, as of 2015. Reviews for the NeatDesk scanner on PCMag.com and Amazon.com averaged 3.5 stars out of five and 3.6 stars out of five, respectively.
Users find PCMag.com reviews by clicking Scanners under the All Reviews heading and selecting The Neat Company. The page displays reviews for Neat model scanners. Detailed editor reviews are displayed by selecting a scanner. Negative reviewers mentioned that software did not process documents accurately. Positive reviewers praised the ease of use of the scanner and software.
Shoppers on Amazon.com can find reviews by typing "Neat Scanner" in the search bar and then clicking the Search icon. Clicking the stars under a scanner displays customer reviews. Positive reviewers noted the ease of use while negative reviewers lamented the lack of paper guide.